About Us
About Us Pryvilo
Pryvilo is an online store for beauty tools and makeup accessories. We focus on tools that are comfortable to hold, easy to clean and simple to store, so a daily routine takes less effort.
What We Sell
Our range currently covers:
- makeup brushes and brush sets
- eyelash curlers and lash accessories
- beauty blenders, sponges and applicators
- hair care accessories and styling tools
- travel pouches and vanity storage
Availability changes over time. Each product page lists the current price, materials, dimensions and included parts, and is the authoritative description of what you will receive.
How We Choose Products
We look for three things: the item has to solve a real, everyday problem; the description and measurements have to be accurate; and the price has to make sense for what it is. We do not publish ratings, review counts or certifications we cannot substantiate, and we do not make health or performance claims that the product cannot support.
Product care: Wash brushes with lukewarm water and a mild soap, reshape the bristles and dry them flat with the head slightly downward. Replace sponges when they no longer rinse clean.
Buying With Confidence
Orders are processed in 1–3 business days and standard international delivery takes about 10–20 business days in transit. You can request a return within 14 calendar days of delivery, and approved refunds are issued within 5–10 business days. Damaged, defective, incorrect or missing items are handled separately and are never excluded by the change-of-mind conditions.
If something goes wrong, email service@pryvilo.com with your order number. We answer within 24–48 hours during support hours (Monday–Friday, 9:00 AM–6:00 PM Mountain Time (MT), excluding U.S. public holidays).
Contact
Questions about a product, an order or a policy are welcome at service@pryvilo.com. If you are asking about an existing order, include your order number and the email address used at checkout.
Business and Contact Information
Store name: Pryvilo
Website: https://pryvilo.com
Operated by: dmytro shop llc
Business License Entity: dmytro shop llc
Registered address: 817 17TH ST UNIT 750, DENVER, CO 80202, United States
Customer service email: service@pryvilo.com
Phone: +1 7192851933
Support hours: Monday–Friday, 9:00 AM–6:00 PM Mountain Time (MT), excluding U.S. public holidays
Typical response time: 24–48 hours